Bottom line: AO.com frequently uses delivery confirmations as a pretext to sell extended warranty, which many callers label as aggressive telemarketing. These calls often arrive within minutes of an online purchase and feature scripted pitches that assume consent, pressuring customers to set up monthly direct debits. To protect yourself, let the call go to voicemail, verify the number on the official AO.com website, and explicitly decline any insurance offer. If the caller insists, request a written confirmation and consider blocking the number through your carrier or a call‑blocking app. Remember, legitimate delivery updates can be checked online, so you don’t need to answer every ring.
Offering breakdown cover
Rude sales pitch for extended warranty
Online retailer AO contacted
Nuisance calles from O2
apliances home AO
After purchasing a tumble dryer from AO, I received a follow-up call from this number the next day, which I didn't answer, and it seems to be a sales call.
Following an order, AO consistently called to upsell insurance, which I find annoying and a potential misuse of customer data, despite their claim of confirming delivery
Unrecognised calls are ignored
AO’s customer service team rings after placing an order, attempting to sell appliance insurance while supposedly providing delivery details. It’s just masked telemarketing
AO.com try to sell me warranty
Friendly AO call after washer-dryer order
AO offered repair contract for my purchase, no pressure applied
After buying appliance, AO call me to sell insurance, i guess
Upon hanging up, I checked the number and confirmed it was a scam call.
After I made an online order, AO.com attempted to sell me insurance. They pretended to be confirming delivery instructions!
It was AO, not Currys, confirming a delivery.
AO confirmed my delivery details before attempting to sell me a monthly warranty, but the call ended politely when I informed them I already had coverage.
It's clear that AO is responsible for these calls, as I had 7 missed calls from them with no voicemail, and despite my delivery arriving on time with online tracking, their pushy sales tactics to sell extended warranties are off-putting, especially since I declined at checkout, resulting in me taking my £400 washing machine business to Currys instead.
Regarding delivery from AO, the representative was abrupt and clearly focused on meeting sales targets, attempting to sell an accidental warranty despite my prior knowledge of the delivery details.
The caller claimed to be from AO regarding a recent delivery, but got my surname incorrect, and after I corrected them, they requested my address and phone number without providing a valid reason for the call. I suspect that this is a sales call, and I have chosen not to engage with them.
The number is associated with ao.com, attempting to deliver a sales pitch.
I just recieved a call from this number, supposedly from AO, trying to sell me some breakdown cover for a fridge i bought, but when they asked for my sort code, i knew it was a scam, and i was like no thanks, and he was all confused.
This call appears to be originating from AO.com in Birmingham.
Having placed an order with AO just 24 hours ago, I question the need for extra cover against defective or wrongly described products, given their reputation and the protections offered by the Sale of Goods Act and Credit Card liability
Following a purchase, AO's after-sales team contacted me, allegedly to discuss delivery, but the conversation quickly turned into a sales pitch for an extended warranty, which I had already declined when buying online.
AO is using this number to contact customers about their orders, but the real intention is to aggressively sell extended warranties with monthly payments and no clear duration, which can be misleading and exploitative, especially for vulnerable individuals
Tricky sales tactics used
Receiving a call from AO was clearly a ploy to sell me somethin, they claim it's about a delivery but actually they try to force me into buyin a unnecessary warranty, total scam
This number rings me twice daily, yet never leaves a message
I got a cal but nobady was speaking
