Service provided by the NHS for call backs
Why the NHS is calling you from a Liverpool number?
Summary — +441513178500
Expert Opinion
Most of the reports point to this being a genuine NHS switchboard used by Mersey Care in Liverpool. The calls tend to be quick, often hanging up if you don’t answer, or asking you to call back for a callback about an appointment or medication. If you recognise the service – for example a mental‑health assessment, a blood‑test request or a post‑surgery equipment delivery – it’s usually safe to return the call, but only after confirming your details. Never give out banking info or click on links sent from an unknown number. Mark the number as important if you’re waiting for a scheduled NHS contact.
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Rate this number — +441513178500
Recent Reports for 0151 317 8500
This is an NHS number, though it's unusual as I've received calls from different NHS departments in Liverpool, all of which have been legitimate.
Ive recieved alot of calls from this number but they always ring of befor i can answer, hopefully its not urgent as its a NHS number
I received a follow-up call from the NHS after reporting a positive COVID-19 lateral flow test, and they inquired about my symptoms and whether I considered myself high-risk.
You’ve called twice; could you please call back? Thank you.
This is gp practic number
My landline rang three times, and then nothing. Tried calling back, but the line said they don’t accept calls. I’m already waiting for two hospital appointments.
This was a NHS call back regarding some emails they sent me
This number is genuinly from the NHS, i have recieved voicemail messages from them to book nurse appointments.
They rang twice, but I’ve no idea which department it was. I can’t call back as the number doesn’t accept incoming calls. Now I’m left concerned it might have been important, especially as I’m undergoing cancer treatment. Although it’s a genuine NHS number, it’s frustrating there’s no way to verify who called.
Merseycare and Prescot, Liverpool, are associated with this number, which is listed on the NHS website, and I have experienced no problems.
An NHS call came through, but I missed it. No message was left, leaving us unaware of which department was trying to reach us. There should be a callback option available.
User deems safe
It's rediculous to call at 22:13, dont know who it was as i was asleep earley
Reliable number providing information on advanced dental treatments.
Generic number for NHS services
Call ended abruptly.
This number is safe; it belongs to the Mersey Care Health Assessment team.
This number is associated with Talk Liverpool - Mental Health Services
This call is from the school nurses team and is legitimate
Conversation from Liverpool. Assessment for mental health. NHS
Return calls are not accepted by this number.
I had a positive experience with a genuine NHS caller from Liverpool, who was extremely helpful
The caller ID said it was the NHS, but when I ansered they just hung up, defintly not the NHS
Unknown number, missed the call and couldn’t ring back because of an automated message saying this number doesn’t accept calls from your phone.
Safe to interact with
User reports it as good
This is related to NHS Sefton.