BT retention calls – what to expect when you switch providers

Summary — +441912614096

Neutral
Caller Name: bt
Caller Type: Company
Location: United Kingdom — Tyneside
Reviews: 158
Carrier: —, Region: Tyneside

Expert Opinion

Probably it's a BT retention call, not a random scam. When customers signal they are leaving BT, the company’s retention team often rings the number they have on file to offer a better deal or confirm the switch. The calls usually mention account details and may propose a discount, but they rarely ask for payment information. To stay safe, ask for the caller’s name, department and a reference number, then verify by calling BT’s official 150 number. If you’re not interested, request to be placed on a do‑not‑call list and consider blocking the number. Report persistent nuisance calls to the Information Commissioner’s Office.

Caller Categories

Company
36×
Unknown
33×
Scam
17×
Harassment Call
17×
Telemarketing
15×

Caller Names

bt
52×
BT (claimed)
13×
BT retention team
bt customer service
BT Broadband

Details

Location: United Kingdom — Tyneside

Rate this number — +441912614096

Recent Reports for 0191 261 4096

441912614096 Company BT

Similar experience with BT shared

441912614096 Silent Call

No response after answering

441912614096 Scam BT (scam)

Con artist scam exposed

441912614096 Silent Call

No answer from caller

441912614096 Customer Service BT (survey)

Calld while i was on anothor cal, no messag left

441912614096 Customer Service bt customer service

This is BT customer service, not sure whats going on

441912614096 Company bt

The call was from bt, but I dont know what they wanted

Different formats

More related reports