A Utilita call regarding the renewal of my smart meter.
Utilita calls – what you need to know?
Summary — +441962891192
Expert Opinion
Verify the caller’s identity before sharing any personal details. Many users report that this number is used by Utilita for legitimate meter‑related queries, appointment confirmations and complaint callbacks, but a few also describe unwanted or harassing calls. Always ask the representative to confirm their full name, department and a reference you can check on your online account. If they request bank details or a password without a verifiable reason, hang up and contact Utilita directly via the official website or your latest bill. Keep a log of call times, what was said and any reference numbers, then report persistent nuisance calls to the Information Commissioner’s Office.
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Rate this number — +441962891192
Recent Reports for 01962 891192
User note: Caution
When I answered, the call ended abruptly. I suspect it was Utilita, given my recent correspondence about our meter.
The caller, stating they were from Utilita, confirmed an engineer appointment.
The phone rang, I answered, and the line was cut right away.
A single ring was followed by an immediate hang‑up; this harassment has persisted monthly for the past six years.
Having stayed with Utilita Energy for over ten years, I find their pre‑payment meters unbeatable – they charge only for the fuel, unlike other pay‑as‑you‑go suppliers that add weekly fees of £3.50‑£5.
The call rang, remained silent, and then was hung up.
User provided feedback: Bad.
An unknown number rang me; after checking, I discovered it belonged to Utilita. They asked if I was interested in switching suppliers, and I eventually made the switch.
The person spoke rapidly and mumbled the company name; when I didn’t respond, they said they’d call back in a few days. The accent suggested an Indian speaker.
A Utilita Energy representative called about an issue with my smart meter; the lady was exceptionally courteous and went above and beyond to assist.
User warns to beware
Frustrating experience
The caller identified themselves as representing Utilita.
I was called by utilita energy supplier, they wanted to talk to me about my energy bill
Not suitable for me
Scam callers, be careful
A call arrived from this number, with my name and address, claiming to discuss a warranty for a Bosch washing machine that I don’t own, so I blocked the number.
Contact the Utilita complaints department.
Customer service from Utilita.
Receiving calls that say nothing and then hang up feels like a scripted sales tactic; they let a brief jitter in the voice give away a training‑driven psychology, pushing you to feel obliged to answer. My advice: avoid any sales calls and steer clear of sales‑related jobs.
A legitimate Utilita Energy number was used for a complaints callback, though the company itself is terrible.
No response received
My call with Susan was super helpful, she guided me through everything on the phone, mate.
The number is definitely owned by Utilita; it’s their outbound line used for VOIP calls that cannot be returned, typically for complaints, smart‑meter installations, or priority‑service alerts for medical equipment during scheduled outages.
Utilita energy support confirmed
After calling Utilita Energy about my smart meter, they returned the call on this number when the original connection dropped. It seemed odd at first, but I went ahead with the upgrade and later received a confirmation in my energy app – a genuine number 👍.
A voicemail was left to rearrange a meter installation
A Utilita representative asked whether, if our supply were cut, I had any place besides the fridge to store medication. She mentioned a special care team would call in five days to discuss. Unlike previous calls, she seemed certain our energy would be disconnected, leaving me confused.