Approach calls from unfamiliar numbers with caution, especially if they mention debts or personal details like old names without clear verification. These interactions suggest scripted or harassing tactics, where callers dodge questions and pressure for information, often a hallmark of scams or bogus debt collection. Hang up immediately if details don't add up, and never share personal data. Report persistent calls to your phone provider or Action Fraud to block and trace. Consider registering with the Telephone Preference Service to reduce unwanted calls. If concerned about real debts, contact creditors directly instead of responding to unknowns.
They called me using my mum’s name even though we’ve got no debts, kept spouting the same script when I asked questions – sounded like a bot until I swore, then I hung up, mate.
I answered and they even knew my maiden name; when I asked, they claimed to be from Credit Solutions – definitely spam, and they rang back three times after I said no, mate.
They claimed to be a debt‑collection firm but could not provide any registration number or website linking to a government scheme, insisting they'd obtained my details from "forum". When I asked for verification, I became quite angry.
