Six months ago, Anglian Water installed a new water meter at my property. Recently, I received an email, seemingly from them, indicating that my water meter is smart and there might be a potential leak. My neighbour received a similar email. I reached out to them online, requesting a callback to discuss. This number called back and provided instructions on how to determine if the leak is inside or outside the house, advising me to get back in touch after three days. I plan to follow up and inquire why numerous individuals have received the same email. I did not provide any financial information.
Anglian Water call: Is it a genuine leak warning?
Summary — +443452682065
Expert Opinion
They mentioned a possible water leak and a new smart meter, so the call sounds like a routine utility check. While Anglian Water does sometimes schedule appointments for meter inspections, callers should never request full account details or payment via unusual methods. Verify the call by hanging up and dialing the official customer‑service number on your bill before sharing personal data. Ask for a written confirmation of any scheduled visit and check the engineer’s ID on arrival. Keep a record of the call time and reference number, and report suspicious behaviour to the company's fraud team or the Information Commissioner’s Office.
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Rate this number — +443452682065
Recent Reports for 0345 268 2065
Said the call was from Anglian Water. Mentioned a water leak. Seemed odd since they scheduled a visit for next week. I asked why we have to wait a week.
Representatives from Anglian Water.
Neutral informations provided
Anglian Water.
Alerted me to two large transactions from my account via a robotic voice instructing me to press numbers. After hanging up and contacting my bank, I confirmed no funds were missing. Likely a scam attempt.
Other issue, not specified
Meter change was necesary
Anglian water confirmed
Investigating meter readings
this is Anglian Water companey
Safe to use, no issus
User feedback: satisfactory
Good experiance with this number
Satisfactory experience reported
Good informations provided
Anglian water call, will verify
Positive experience shared