This is a genuine M&S number 😉
Did M&S really call you about card security?
Summary — +443456021568
Expert Opinion
Picture this: you answer a call that claims to be from the Marks & Spencer fraud team, and the caller already knows part of your birthdate. That alone should set off a red flag. Before you share any personal data, hang up and verify the number on the official M&S website or on the back of your card. Use the official M&S security line (0345 602 1568) listed on the bank’s contact page, not the one the caller provides. Never give full passwords or security codes over the phone—legitimate banks only ask for limited verification and will never demand your complete PIN. If the call feels rushed or the accent is hard to understand, treat it as suspicious. Report confirmed scams to your card issuer and consider placing a temporary block on the card until the matter is cleared.
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Caller Names
Rate this number — +443456021568
Recent Reports for 0345 602 1568
Following several declined contactless transactions on my phone, I received a call from this number claiming to be from First Direct. After verifying my details, including my date of birth and postcode, the caller helped resolve the issue with my card. To confirm the call's legitimacy, I contacted First Direct directly. It appears that banks may outsource their call handling to a single company, which would explain why the number isn't specific to one institution.
Genuine cal about fraudlent transaction, operater was helpfull and i didnt have to paye
no need to block this number
M and S servises
Credit card security department call to inform me about
Following a check on this platform, I discovered that I had received three texts from M&S bank, which appeared to be related to a genuine transaction, and responding to them helped to lift a temporary block on my account, indicating that this number is likely to be associated with the M&S fraud department.
The caller claimed to be from M&S bank, but the call is believed to be a scam.
Blocked this number after it appeared on my mobile.
The caller's intentions were deemed to be fraudulent.
Following a call from this number claiming to be from M&S fraud, the lady on the phone knew alot about me, including my security questions and some of my personal details, which made me a bit worried, so I contacted M&S and they confirmed it was them
While this seems like a legitimate M&S BANK number, a woman with a strong Asian accent called, claiming to be from FIRST DIRECT BANK. She mentioned fraudulent activity on my First Direct card and immediately wanted me to answer security questions. I declined and asked for details about the card in question. She repeatedly referred to 'Your First Direct card' without specifics until I pressed her. Eventually, she provided the last four digits of a card I didn’t recognize. I hung up, and it turned out the card number was fabricated. Additionally, the number she called from wasn't associated with First Direct, and I don’t even have an M&S Bank account. This was clearly an attempt to access funds from my accounts. I'm glad I was cautious.
After checking, this number is geniune and trustworthy
This number belongs to the M&S fraud department, they contacted me about fraudulent activity on my credit card and sorted it out by blocking the transaction and sending me a new card and pin number, very helpfull
Excelent servise from Marks & Spencer, quick reaction
the caller requested my full card details, including expiry date and security number, but did not obtain any of the information
M&S card fraud team contacted me with a suspicious request
The M&S website confirms this as a legitimate number. "Card Security team. Only call this department if you’ve received a letter or voice message from them. Dial 0345 602 1568. Lines are open 24/7."
This appears to be a scam. They seem to be spoofing a legitimate M&S number; hence, it may seem genuine to some while not to others! The wording in the text prior to this call does not match M&S’s usual style.
Approximately two minutes after making a transaction on my M&S credit card, I received a confirmation message to verify its legitimacy
I appresheate the effors of this company in preventing my card from being used in a scam
For verification purposes, this number can be confirmed as the M&S Bank security team by visiting the M&S Bank website under the contact us section at https://bank.marksandspencer.com/contact-us/
Not a scam, i got a text from M & S, they were checking on a posible fraud transaction, and they rang me back to confirm, thanks M&S for checking, you guy's are very helpfull!
Genuine cal from M&S fraud dept, but beware of secirity
M&S department contact me about fraud
The call sounded dubious, with considerable background noise, and I suspect it may be a scam, as fraudsters can impersonate legitimate phone numbers
M&S department contact me about fraud
Security check for MnS card
Cal was a nuisance, dont no who it was
M&S Bank has verified that this number is used for legitimate calls, including notification of potential fraudulent activity