This is one of those bogus "mum, it's me" scams where the sender pretends to be texting from a friend’s phone and asks to replace the number.
Heartstring tug scam warning
Summary — +447849678641
Expert Opinion
This appears to be a classic family impersonation scam, where fraudsters pose as a relative in distress to extract money or personal details. The message urging to 'replace the number mum' is a red flag for attempts to divert communication to a controlled channel. Hang up immediately on suspicious calls and verify with the supposed relative via a known number. Never share banking info or send funds based on unsolicited pleas. Enable call blocking on your device and report to Action Fraud for investigation. Stay vigilant—these scams prey on emotions and evolve quickly.
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