A woman with an Indian accent claimed to be from BT billing complaints, asked for Mr Maduka, then said she’d try again later. When I queried the number, she said it was one of three linked to Mr Maduka, but I explained it’s my own line. She then hung up, saying she couldn’t discuss the matter if I wasn’t Mr Maduka.
Is this BT call a scam? Find out now!
Summary — +448003289393
Caller Name: BT
Caller Type: Customer Service
Location: United Kingdom
Reviews: 117
Carrier: —, Region: —
Expert Opinion
Check the number against BT’s official contact list before replying. Many callers claim to be from BT or Openreach, but fraudsters often mimic the brand to harvest personal details or push premium‑rate numbers. Verify any request for payment, account details or a callback by logging into your BT online portal or calling the known BT customer‑service line. Never share passwords or security codes over the phone unless you initiated the call on a confirmed number. Keep a record of the call date, time and what was said – this helps you report suspicious activity to the Information Commissioner’s Office. Stay vigilant and protect your data.
Caller Categories
Caller Names
Details
Location: United Kingdom
Number type: ratings.phone_number_type_list.3
Rate this number — +448003289393
Recent Reports for 0800 328 9393
Received a call from Open Reach regarding entry to a commercial premises.
The number belongs to BT’s line test (17070) ring‑back service.
A representative handled it. We don’t have Sky, nor want it; a Sky modem was delivered on Thursday 14 August, but the postman returned it because we never ordered Sky and know nothing about it.
A legitimate BT Openreach fault team usually leaves a voicemail; they were seeking access to commercial premises to resolve routing issues.
448003289393
Safe
Details supplied by the caller indicate: Good + Safe
448003289393
Unknown
User note – Information provided by user: Caution
448003289393
Harassment Call
Likely a fraud – spam call.
448003289393
Unknown
A voicemail was saved on Call Minder, but it’s too garbled to tell who called or why. The line stayed open after the call, leaving a lot of background noise, so I doubt it was legitimate.
An engineer from Openreach called about a damage report.
448003289393
Unknown
Should the call be authentic, I expect a follow‑up.
I’m unsure if this call was genuine. Two gentlemen with thick foreign accents asked about a BT order we’d just placed. When I couldn’t provide the postcode, they said they’d text me – no text arrived, so I assume it was a scam.
448003289393
Scam
The person claimed they'd send a link, but I ignored the request. I removed the number from my Digital Phone and have been getting many suspicious calls ever since the Digital programme rolled out.
Details supplied by the caller indicate: Caution
A brief ring lasted a few seconds before the line dropped. I was awaiting a BT Openreach text about today’s fibre upgrade, so the unexpected call felt like a nuisance, possibly from BT.
A legitimate call would be the callback test originating from 17070.
Two calls arrived within a minute; I answered the second and a woman didn’t introduce herself, simply asking ‘Is that Gary?’ – that isn’t my name, so I ended the call.
When dialing the Openreach test line (17070) and choosing the callback test, the system dials 08003289393 to verify the ringer and callback functions. While this is an authentic Openreach number, scammers can still spoof it, so I always treat unknown numbers with caution.
It appears to be Openreach, replying to an email I sent, though the number is often spoofed—exercise caution.
448003289393
Unknown
The number rang me three times at 22:50; each time it rang once then stopped, which was very odd.
A voicemail arrived from this number stating that Openreach would be on site Monday morning. They indeed showed up at 10 am for external wiring for full‑fibre, so it appears genuine.
Since it’s a BT callback number, I’m fairly certain it’s legitimate.
A call claimed there was an issue with my email and requested a PIN I was asked to enter. I refused, they suggested I contact BT, then hung up. BT confirmed they never ask for pins; the text looked genuine, so it was a clever scam impersonating BT.
I got a call from someone with a foreign accent who knew my name and claimed to be from BT (I’m a former directory). When I asked the purpose, he fell silent and I hung up. Clearly a scam, but unsettling.
448003289393
Scam
A call from an individual claiming to be checking on a landline fault seemed dubious, and his difficulty in communicating clearly, combined with the unnecessary nature of the call, led me to end the conversation politely but firmly.
Due to a strong Indian accent and the noisy call centre in the background, I struggled to comprehend what was being said. It could have been a legitimate Openreach call, but I was cautious and had to listen multiple times to understand the message.
A follow-up call from BT.
448003289393
Other
The caller addressed me by name, but I couldn't quite make out the company they claimed to represent, and after telling them they had the wrong number, I received a text about my internet connection, which is actually functioning properly
448003289393
Safe
Using 17070 to check the line yielded a legitimate response.
448003289393
Unknown
Fortunately, I missed the call from this number, dodging a potential issue
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