Like a leaky faucet that drips unnoticed, the £15 monthly charge from the number 0800 389 6960 can bleed your account over years before you spot it. The pattern across reports points to a subscription‑style scam run by a firm calling itself Complete Savings. Victims repeatedly see a small, recurring debit labelled as a “Retailer Location” or similar, often without having signed any agreement. The safest steps are: contact your bank immediately to block the merchant, request a chargeback for unauthorised transactions, and insist on written confirmation that the account is closed. Keep records of all correspondence and monitor future statements for any repeat attempts.
Unsolicited call out of the blue, no idea who it was. Felt intrusive and I've blocked the number.
Complete Save is a scam, dont answer it
Complete Savings is the company behind this number.
Beware – it’s a banking scam; block the number straight away.
This number is reportedly linked to a banking scam, and it is advisable to block it without engaging in conversation.
A pending £15 appeared in my mobile banking app; after contacting the bank they identified it as linked to my debit card, cancelled the hold and are now sending me a replacement card. FRAUD
A pending transaction on my mobile banking app was flagged as potential fraud, prompting my bank to cancel the transaction and issue a new debit card
Beware of this number, as it is linked to a bank fraud scheme; it is essential to notify your bank immediately.
Caution advised by user
Although I didn't receive a call, my bank account shows a debit of £15 with this phone number as the reference; I haven't made any purchases related to this and will contact my bank to stop my card
Reported a fraudulent transaction of £15 to my bank, and they advised me to contact WHY*CompleteSave for a refund. After making a purchase on Lookfantastic online, their website redirected me to MyTimeRewards, which offered a 30-day free trial. I had already notified them to cancel my membership and received a confirmation email from MyTimeRewards before the trial expired. However, on 17/12/2021, I noticed a £15 charge from WLY*CompleteSave on my card. She asked for my postcode and last name, claiming someone at the same address with the same last name had an active membership. I requested cancellation and a £15 refund. After a heated conversation, she agreed to reverse the charge. Now, I must wait 3-5 working days to confirm if she followed through.
Apparently, 15 GBP is being deducted from my account monthly, which seem like a scam to me.
Monthly scam charging £15
Fraudulent activity! Money was taken from my account without providing any card details. Thankful for mobile banking; otherwise, I wouldn’t have noticed. A major scam!
Upon discovering a suspicious transaction on my credit card statement, I notified my bank, which immediately implemented a merchant block to prevent further transactions, and they informed me that reputable companies like Argos and Amazon often experience similar fraudulent activities.
This appears to be a recurring card scam, with monthly charges of £15 for nearly two years
Upon reviewing my credit card statement, I discovered this scam and promptly notified my bank, which took swift action to prevent further transactions and informed me that such fraud is commonly associated with reputable companies
These individuals have been taking £15 from two accounts for over a year, displaying appalling behavior 🤬
I just realized that £15 has been deducted from my account for the past two and a half years without my knowledge. I only noticed when my husband asked about it. I’ll be calling them tomorrow to sort this out.
A £15 charge was taken by 08003896960, apparently linked to an Amazon Prime transaction
A company called WLY# COMPLATESAVE[###] (08003896960) took £15 from my account without my knowlegde or consent, claiming it was a trail, but I have no memebership or record of such a transaction, which is rediculous.
I was charged £15 by a company called WLY# COMPLATESAVE[###] (08003896960) without my knowledge or consent, and they claim it was a trial, which is ridiculous
COMPLETE SAVINGS made an unauthorized transaction of £15 from my credit card, but after contacting them, the issue was resolved, and the money was refunded.
I noticed that £15 was taken out of my account and I have no idear how they got my bank details, it's pretty weird
Following a recent online purchase from Argos, I received a suspicious letter requesting confirmation of my email address and password, which I believe may be a scam, especially if Argos is involved.
Scam subscription charges reported
This entity has been known to commit fraud by taking money from accounts without authorization.
I had £15.00 taken from my Lloyds card by a company called Complete save, which I beleive is a fraudulant transaction, and I would advise others to inform their card providers if they experiance similiar issues.
Following a £15 charge on my credit card, I contacted my provider to query the transaction, and the call centre representative, who seemed familar with the company, assistted me in stopping further payments and arrangng a refund, which was a sucessful resolution.
Fraud!
