The caller claimed to be from Lumo Energy, and appeard to be a legitamate caller.
Lumo 61399776100 ☎ +61399776100
Summary — +61399776100
Caller Name: Lumo
Caller Type: Company
Location: Australia — Melbourne
Reviews: 23
Carrier: —, Region: Melbourne
Expert Opinion
It appears that the caller, identified as Lumo Energy, is reaching out to customers who have either switched to a different supplier or have had issues with their service. The purpose of these calls seems to be an attempt to retain customers and offer new deals, often requesting personal info to confirm identity. However, many users have reported frustration with the calls, citing aggressive sales tactics and poor customer service. Some have even suspected scams, with callers asking for sensitive information. For those receiving these calls, it's essential to exercise caution and be aware of potential phishing attempts. If you're a Lumo Energy customer, it's crucial to verify the authenticity of the caller and be cautious when sharing personal information. If you're experiencing issues with the company, consider canceling your service and exploring other options to avoid further hassle.
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Location: Australia — Melbourne
Rate this number — +61399776100
Recent Reports for (03) 9977 6100
A long-standing customer of Lumo Energy contacted the company regarding an unexpectedly high account balance, only to be told that they would need to pay for a meter check.
To express dissatisfaction with LUMO's business practices, consider canceling their services and providing feedback.
The caller, who claimed to be from Lumo, was very dificult to understand, and it took 40 minutes of 'I'll have to check with my manager,' my advise would be to train staff to know everything about the company so they dont have to continously check with their managment.
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A voicemail from Lumo Energy was left, but I did not answer as my contract with them expired over a year ago.
61399776100
Silent Call
This number keeps calling me, but every time I answer, there's only silence, it's pretty annoying
Lumo's audacity is astonishing, considering they disconnected service due to their exorbitant gas and electricity rates in South Australia, yet they continue to call and share customer numbers with subcontractors, resulting in harassment to reinstate service.
A representative claiming to be from Lumo contacted me, stating my current deal was up for cancellation and requested personal details to offer a new deal.
A person, claiming to be from Lumo energy, requested personal information to verify the recipient's identity, which raised suspicions about the true intentions behind the call.
Confirmation from lumo indicates that this call originated from their service.
The caller claim they are from LUMO, but they are actualy scamers, they asked for my full name and date of birth, so be carefull.
It seems the caller was attempting to hint at their affiliation with Lumo without directly stating it.
A frustrating experience occurred when trying to resolve a billing issue with Lumo Energy, which included a 4-hour wait on the mobile phone and an uncooperative website.
Lumo energy has been attempting to prompt a callback, but their window of opportunity for providing adequate customer service has passed, prompting a search for an alternative provider
The company, Lumo, called me, but I was only on hold for a few seconds before the call was disconected, which I'm assuming was a robocall, due to the lack of human interaction, and the crappy music.
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Bryson: Not shure about this number
The caller claimed to be from Lumo, and the call was made simultaneously with a text message from the same company, shortly after switching to a different supplier
After answering, only music was heard, possibly indicating a call from Lumo, considering the recent interaction with them.
A representative from Lumo attempted to persuade me to re-establish a previous connection, despite my cancellation of services three weeks prior.
It appears to be Lumo energy attepmting to regain my custom, the hold music and advertisments are particually annoying, I hung up quickly
Lumo's approach is frustrating; to retain customers, they should offer more value from the start.
The caller identified themselves as being from Lumo Energy.
61399776100
Unknown
When the call was returned, it rang only once before being automatically disconnected.
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More related reports
Same caller name: Lumo
Same category: Company