After receiving a red screen alert, she followed the instructions to call a number, although she didn't keep the number; as she's elderly, I spent several hours on the phone with her, guiding her through the events to report to Microsoft and advising her to file a police report, and we discovered that the scammers had her install Teamviewer on both her PC and cellphone.
Microsoft tech support scam warning!
Summary — +18508463128
Expert Opinion
Imagine receiving a call from a number that claims to be Microsoft, warning you about a virus and asking you to install TeamViewer. The script matches countless tech support scams that target seniors. Never grant remote access, share passwords, or provide personal details to unsolicited callers. Hang up, verify the issue through the official Microsoft website or support line, and run a reputable anti‑malware scan. Block the offending number and report it to Microsoft’s abuse portal and the FTC. Keep banking and credit‑card activity under close watch, and consider filing a police report if fraud occurred. Staying skeptical and using known contact channels are the fastest ways to stay safe.
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Rate this number — +18508463128
Recent Reports for (850) 846-3128
Apparently, sharing experinces about the scam on this website is the most efective way to warn others, by letting them no what to expect and avoid alot of pointless questions, sadly your mom got scamed but her story can be usefull to others by them knowing what to look out for.
An apology is offered for the post, as the intention was to assist a family member
After doing some research, i found that this number was involved in a Microsoft scam that victimsed my mother, so i was hoping to find some recent information from others.
It appears that the answer could have been easily found online, specifically on Microsoft's website. The question seems unnecessary, given the availability of this information.
if you had done a search like i just did, you would have found that someone reported reciving an email with this number, claiming to be from Geek Squad, dont know about the other number, sinc you didnt provide enought detal
I'm wondering if the numbers 850-846-3128 and 339-220-1565, ext 240, are associated with any scams.