Late last week, a wave of calls from 1‑888‑910‑2500 has left many puzzling over its legitimacy. The number is officially listed as Citizens Bank’s Card Risk Prevention line, so genuine alerts about suspicious authorizations can come from it. However, scammers often spoof the caller ID and mimic the script to harvest personal data. Verify the call by hanging up and dialing the number on the back of your card or logging into your online banking portal. Never share your full SSN, full account number, or password over the phone. If the call feels off, report it to the FTC and your bank’s fraud department promptly.
Be cautious, as this number is likely being used for phishing scams aimed at acquiring personal information
I apologize for the typo; I meant to say 'phone number'.
You dont know about phone number spoofing, thats a problem, even if this is a Citizen's number, not all calls are from them
Verification can be done by directly contacting Citizens Bank, confirming that this number is indeed associated with their fraud department, which has been a nuisance due to frequent card blocks
Following a call from this number, which ended abruptly after reaching my answering machine, it raises questions about the legitimacy of this caller, especially since I have no affiliation with them.
An email from a supposed "Citizens" account claimed I had fraud on my account and asked me to verify, but Citizens Bank Direct confirmed it was a scam, advising me to forward the email to their abuse department.
Incorrect terminology was used, referencing an SS number instead of an SA number.
I got an email about my card being added to an account, which i didnt do, and they gave me this number to call, it all seems very sketchy tho.
A text message was received claiming to be from the Citizens bank fraud department, requesting confirmation of a potential invalid charge and asking for my card number, which raised suspicions due to the unusual tone and request.
I experienced a similar situation, initially being asked about a charge and then requested to return the call
Legitimate fraud protection services from my bank are linked to this number.
Following a fraud alert on my spouse's phone, we initialy thought it might be a phishing scam, but upon logging into my account online, i discovered a pending fraudulent purchse, and after contacting the number on my card, the customer service rep provided me with an alternative number to call in case we got disconected, which was
A suspicious text message was received from Citizens Bank regarding a denied charge on an unfamiliar card, and a potential callback is being considered
The email and phone number that supposably is from Citizens Bank fraud department, is absolutly a scam, they might have some legit info, like my full name, but the last 4 digits on my account were incorrect
This call has been verified as a scam, with the caller claiming to be from Citizens Bank's fraud department and providing false information.
This call attempted to solicit account information fraudulently and ended abruptly when I requested an employee ID for verification purposes.
A text message claiming to be from Citizens Bank appears to be a hacking attempt, using a legitimate number to deceive recipients; I have reported this incident to the Federal government and advise others to record the date, time, and details of the call to report to the Federal Trade Commission
Recently, I received a call from a woman claiming to be about a lawsuit, and when I asked her to send the details by mail, another call followed the next morning from a man with the same claim, leaving me intimidated by these calls
A call was received claiming to be from Citizens Bank regarding account charges, which appears to be fraudulent since there are no actual charges
This number is allegedly associated with the Card fraud section of Citizens Bank Security division.
This call is a legitimate fraud alert from Citizens Bank.
As an employee of the Citizens Bank card fraud department, I can confirm that this is a legitimate number; however, if you're unsure, we recommend verifying by calling the number on the back of your card.
This experiense with Citizen's bank was actually pretty legit, last night, someone tried to use my card info, at a walmart, in a diferent state
My experience with Citizen's bank has been positive, as they promptly notified me of a suspicious transaction and are sending a replacement card after someone attempted to use my card information at a Walmart in Nevada.
This is a legit call from citizens bank fraud protection, they were investigating a suspicious charge from the Netherland uber.
After verifying the authenticity of this number, I found it to be legit, the customer service rep was helpfull and had all my transaction informations, including my home adress and prefured contact number
I can confirm that this call was genuine, as it pertained to a charge from Blizzard for my World of Warcraft subscription, which included unusual $1 authorization charges in addition to the standard monthly fee
This number contacted me regarding a legitimate concern about my Citizens card, specifically a pending charge of $20.01 from The Village at 7.
After recieving a call from this number, I called them back and discovered it was Citizens Banks card risk prevention number, they had detected an atempt to charge $0.01 to my debit visa card
I received the same message and was initially concerned, but thankfully discovered it was legitimate.