Its a SCAM, a recorded message to landline purporting to be Parcel Force, but its just a scam to harvest personal details
BT Text‑to‑Speech Calls: Scam or Simple Service?
Summary — +448456021111
Expert Opinion
Around dusk, dozens of callers reported hearing the same automated voice from +448456021111. The number belongs to BT’s Text‑to‑Speech relay service that converts incoming SMS to an audio message for landlines. Because the service reads the originating number, scammers sometimes hijack it to deliver fake parcel or billing alerts, which explains the frequent “scam” labels. The calls are generally harmless if the message is simply listened to and no keypad input is entered. To avoid annoyance, add the number to a block list, disable BT’s text‑to‑speech feature with your provider, or send a test text to confirm legitimacy. Listen before you act, and never share personal data over the line.
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Rate this number — +448456021111
Recent Reports for 0845 602 1111
For the past couple of days, this number has been calling every 30 minutes, stopping at 10 pm and resuming at 8 am, which is harassment, and it's disappointing that BT hasn't blocked this number yet.
Automated system for text-to-landline messages
I finaly stopped the talking text messages, thanks to Ravens advice, i turned it off now.
The call woke me up at 6:30 in the morning, very annoying
Initially, I was perplexed by a text message that appeared on my landline, which was followed by a call from this number claiming to be from BT; however, after investigating further, I discovered that the message was actually from a friend who had sent it to my landline by mistake
User reports a bad experiencess
Got a call from what seemed to be British Telecommunication, but I couldn't verify it. Best to be cautious with unknown BT numbers.
My husband ansered the call, and the speaker used my name, which confused him into pressing somthing on the keyboard
this is a fraude caller
This is a genuine BT number, but it has been spoofed. If it's a scam, you'll be prompted to press 1. If legitimate, you can hear the message by holding.
This number is spam, dont answer it.
This is a scam, dont answer
Definately a SCAM, dont even bother
can you stop ringing me allready
Bad experiance reported by user
I've been recieving calls from this number for over a week, mainly early in the mornings, which is disturbng my husband who has dementia greatly when he answes the phone
The call wakes us up early in the morning, and even though it's just one ring, it's enough to disturb us
The disturbance caused by the late-night call was unwelcome, especially since it was not an emergency regarding a friend or family member
Multiple calls were received from this number starting at 6:00am, with one instance of a dead line, raising questions about the identity and intentions of the caller.
On Christmas Day, I received two consecutive calls from this number at 7:38am and 7:58am, which I didn't answer, and I have no intention of calling back.
The call was recieved at 5:22am, and I was startled, as I thought it might be an emergency call regarding my parents, but it was just a recorded messge. Its apalling that these companies are allowed to harass people, especialy at such an early hour.
In the last 12 hours, I've been inundated with 10 calls from this number
The repeated calls from this number after 9 pm have become exhausting
Multiple calls were received from this number, including one at 4am, with no one on the other end and no message left on the voicemail system, which diverted to sky voicemail
A mysterious text message was received at 7:10 am, wishing me a Happy Christmas and claiming they were thinking of me, but the sender's identity remains unknown
Apparently, this number is designed to prompt call backs, as it rang on Christmas day, only to be cut off after two rings, and again at 6:30 am today, but I refuse to give in.
My mobile got 3 calls from them today, no messsage was left thou
Within 5 minutes, this number called twice at 21.40 on a sunday, whats the point of that?
Today has seen a flurry of calls, with 14 already received