Further investigation revealed that the Thames Water billing department indeed uses this number, which was confirmed by a representative I spoke with after calling them back through their official website, and it turns out I had missed a payment the previous month.
Thames Water scam calls—how to protect yourself!
Summary — +448000093651
Caller Name: Thames water
Caller Type: Scam
Location: United Kingdom
Reviews: 78
Carrier: —, Region: —
Expert Opinion
Ever wonder why a call pretending to be Thames Water feels suspicious? The number 0800 009 3651 is frequently used by fraudsters who mimic the utility’s branding to pressure victims into paying bogus bills or handing over personal data. Callers often claim missed payments, ask for account numbers, DOB or bank details, and then disappear or transfer you to an automated line. If you didn’t receive a recent water bill, hang up immediately, don’t share any information, and verify the call by contacting Thames Water through the official website or known customer service number. Block the number and report the scam to the UK’s Action Fraud centre.
Caller Categories
Caller Names
Details
Location: United Kingdom
Number type: ratings.phone_number_type_list.3
Rate this number — +448000093651
Recent Reports for 0800 009 3651
A woman claiming to be from Thames Water left a voicemail. We don't even get billed in that area. Scammers have no shame.
A voicemail claiming to be Thames Water asked me to call back a number not listed on their official website.
A caller, posing as a representative from Thames Water, threatened to cut off services unless a payment of £250 was made, but the call was terminated when the recipient expressed skepticism.
Claiming to be from Thames Water, the caller revealed she was recording the conversation. When I mentioned I was also recording, she started asking for my information and I told her she should already have it. The cheeky person then hung up! It's a scam!
A woman claimed to be from thames water, saying I have an outstanding balance, but when I asked her how much, she said she didnt know and that I need to access my account, so I just hung up because I have just moved in and my first water bill isnt due yet.
Despite previously resolving an issue with Thames Water, I received a call stating I had an outstanding balance, which was surprising given my account was settled and closed nearly two years ago
448000093651
Unknown
User provided info: its Neutral
Suspicious call with security questions and data protection excuse
This number is associated with Thames Water's debt collection team
448000093651
Unknown
Neutral feedback from user
448000093651
Scam
★
★
★
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Total scam
448000093651
Scam
★
★
★
★
★
This is a scam, dont fall for it.
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★
★
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Be aware of this scam number, dont give info
448000093651
Unknown
User feedback is neutral
★
★
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Fake Thames Water text, scam alert.
448000093651
Unknown
Unclear why they called – no useful information was given.
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Thames Water contacted me about my late mother's property
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